Shipping Policy

This Shipping Policy explains how Fix2Spares processes and ships orders for industrial spares, IT spares, electronics parts, repair components, and related products.

Order Processing

Orders are processed after payment confirmation and, where needed, compatibility or availability verification. Specialty spare parts may require additional handling time before dispatch.

Shipping Destinations

Fix2Spares may ship domestically or internationally where carrier service is available. Some destinations may require additional documentation, customs information, or delivery charges.

Shipping Charges

Shipping charges may be calculated at checkout, quoted separately, or confirmed by our team for heavy, fragile, urgent, imported, or high-value spare parts.

Delivery Timelines

Estimated delivery times depend on item availability, order verification, carrier schedules, customs clearance, weather, public holidays, and destination. Delivery dates are estimates, not guarantees.

Customs, Duties, and Taxes

For international shipments, the customer is responsible for any customs duties, import taxes, brokerage fees, inspections, or local charges unless otherwise stated in writing.

Damaged or Missing Packages

If a package arrives damaged or items are missing, contact Fix2Spares promptly with photos of the packaging, label, and product. Keep all packaging until the claim is resolved.

Incorrect Address

Customers are responsible for providing accurate shipping details. Additional carrier fees or reshipment charges may apply if an address is incorrect or incomplete.

Contact

For shipping questions, contact us through the Contact Us page or email admin@fix2spares.com.

Last updated: July 19, 2026.